Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Small animals can become unwell for an array of reasons or circumstances that range from stress to not eating or drinking due to mouth issues, gut issues, etc. In times when small animals face difficulty eating or drinking, many pet owners panic and don’t know the next steps they should take to help their little […]
With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Starting September 14, 2020, we will be allowing up to 3 clients in the building at a time. We ask that our clients wear a mask when entering the clinic. We will continue our "locked door" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will then ask if you are comfortable coming into the clinic (1 person per patient) as well as perform COVID screening questions. If you are comfortable coming into the clinic, a staff member will meet you outside to bring your pet into the hospital for the examination. If you are not comfortable coming into the clinic, the technician will phone you to take the history needed for your appointment and the Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
5. OPERATING HOURS
We are OPEN with the following hours - please note that evening appointments are only available for vaccination clinics:
Monday: 8:00 am - 5:30 pm Tuesday to Thursday: 8:00am - 8:00pm Friday: 8:00am - 5:30pm Saturday: 8:30 am - 1:30 pm Sunday: Closed
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
