Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Small animals can become unwell for an array of reasons or circumstances that range from stress to not eating or drinking due to mouth issues, gut issues, etc. In times when small animals face difficulty eating or drinking, many pet owners panic and don’t know the next steps they should take to help their little ones.
To help you be more prepared, we’ve included a few steps below:
Contact a veterinarian that is familiar with your critter. E.g. guinea pig, rat, lizard, etc.
With approval from your veterinarian, they may suggest a visit for treatments/medications to help your animal in its time of need.
If advised by the doctor, you can also begin the “critical care” diet, which will usually involve syringe feeding for however many days suggested until they are interested in food/water again.
Overall the best steps towards a healthy critter are consistent wellness exams by your local veterinarian. Keeping on top of exams for your little one can avoid stressful situations down the road.
Just like dogs and cats, our little friends are just as important to us, and the best care needs to be provided to keep them healthy and safe.
If you have any questions about your pet, please give us a call at 519.773.3911
In April of 2018, I lost my best friend, Becky. She was my 13-year-old beagle I had loved since I was 8 years old. She was my whole world, and when she passed away, my heart was empty for a long time. I never thought I’d have another dog again.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours:
Monday to Friday: 8:00 am - 5:00 pm Saturday: 8:30 am - 1:30 pm Sunday: Closed
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!