Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Are you looking to add a new furry addition to your family? If so, check out these local shelters/rescues that should be your first choice! Adopt, don’t shop!
A.R.F Ontario – Based in London, Ontario, is a rescue that works with local First Nations areas and helps to find stray animals a loving home. It is run 100% on donations and volunteers, and their goal is “to reduce the overall number of strays needing to be rescued.”
Helping Paws Rescue– Based right here in Aylmer, Helping Paws is a rescue we work closely with. They take in stray or surrendered animals and help to find them a perfect home. They also run solely on donations and volunteers, so if you want to make a donation or have any questions feel free to call the clinic, and we can help.
London Humane Society– Located in London, providing temporary shelter and finding a good home for surrendered, stray, or neglected animals. Their goal is “to lead London and Middlesex in building a humane and compassionate community for all animals.”
In April of 2018, I lost my best friend, Becky. She was my 13-year-old beagle I had loved since I was 8 years old. She was my whole world, and when she passed away, my heart was empty for a long time. I never thought I’d have another dog again.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Starting September 14, 2020, we will be allowing up to 3 clients in the building at a time. We ask that our clients wear a mask when entering the clinic. We will continue our "locked door" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will then ask if you are comfortable coming into the clinic (1 person per patient) as well as perform COVID screening questions. If you are comfortable coming into the clinic, a staff member will meet you outside to bring your pet into the hospital for the examination. If you are not comfortable coming into the clinic, the technician will phone you to take the history needed for your appointment and the Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
5. OPERATING HOURS
We are OPEN with the following hours - please note that evening appointments are only available for vaccination clinics:
Monday: 8:00 am - 5:30 pm Tuesday to Thursday: 8:00am - 8:00pm Friday: 8:00am - 5:30pm Saturday: 8:30 am - 1:30 pm Sunday: Closed
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!