We provide both routine and non-routine surgeries. Spaying and neutering are the most common surgeries we perform at our hospital, however, our team of doctors can also do lump removals, cystotomies (for bladder stones), removal of foreign objects from the intestines or stomach, spleen removals, cruciate ligament repair and some fracture repairs, just to name a few. Hopefully, your dog won’t need any of those more serious surgeries, however, if the need arises, you can feel confident that we can perform them for you.
In April of 2018, I lost my best friend, Becky. She was my 13-year-old beagle I had loved since I was 8 years old. She was my whole world, and when she passed away, my heart was empty for a long time. I never thought I’d have another dog again.
We are all aware of the concerns and rapidly changing situation with COVID-19. Due to the close public contact that our work requires, we have taken necessary measures to protect our clients, our team and work hard to ensure we can continue to provide excellent care for our patients.
Thank you for your cooperation and patience in these matters. Please stay healthy and thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
We are currently operating under a 'closed door' policy. We ask you to stay in your vehicle and use your cell phone to call our front desk at 519-773-3911 once you have arrived. We will take a history over the phone and bring your pet into the clinic for an examination with the veterinarian.
We are allowing 1 client at a time for PAYMENTS ONLY. Pet appointments will continue to be curbside as noted above.
Continue the use of credit cards as the preferred payment method. Other payment methods will also be accepted.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). Please allow 3-5 business days as our suppliers are dealing with issues at their ends and are attempting to provide orders as soon as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order.
We encourage you to place orders through our online store, by clicking on "Online Store" from our website's navigation menu. Any orders over $100 that are placed via our online store will receive free delivery.
Following the recommendations of our government and human medical experts, we are doing our best to practice social distancing within the constraints of our jobs and have taken these measures to avoid both contracting and facilitating the spread of this disease.
3. NEW PET OWNERS
Have you welcomed a new furry family member to your home? Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
4. OPERATING HOURS
We are OPEN with the following hours - please note that evening appointments are only available for vaccination clinics:
Monday: 8:00 am - 5:30 pm Tuesday to Thursday: 8:00am - 8:00pm Friday: 8:00am - 5:30pm Saturday: 8:30 am - 1:30 pm Sunday: Closed
We thank you very much for your continued support and patience.