We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
Saying goodbye is the hardest part of owning a pet. Thankfully, we have the option to end their suffering in a humane manner when the time is right.
What is pet euthanasia and how do I know when it’s the right time?
Euthanasia is the administration of a drug that will end your dog’s life. We understand that this decision is a very difficult one and should not be done lightly. Knowing the right time is the hardest of all. Try to remember all of the things that your dog loves to do; going for walks, getting treats, greeting you at the front door are some examples. Is your dog still getting enjoyment out of those things? Are the good days outnumbering the bad days? Is your dog in a lot of pain? Those are the questions to ask yourself while you are preparing for this hard decision. Many times, your dog will help you make the decision by showing you that he or she is no longer getting enjoyment out of the things they have previously enjoyed.
Can I say goodbye to my pet in the comfort of our home?
Yes. We can perform euthanasia at home or in another one of your dog’s favourite places. Usually, a doctor and technician would come as a team to perform the procedure. Please contact the clinic to find out if this option is available for you and your pet.
How is the euthanasia drug administered?
The drug is given intravenously (in the vein) through a port in an intravenous catheter that is usually placed in the front leg. This allows the actual injection to be pain-free and your dog to be in a comfortable position, for example on your lap or laying with you on the floor.
What is the cost of pet euthanasia?
If this is what you have determined is the best thing for your dog, please call our office, and we can go through the cost of the procedure with you. The cost varies greatly depending on your wishes. You may choose to bury your dog at home depending on local laws or have your dog cremated and may want to have their ashes returned to you. Many options are available for a memorial for your beloved pet.
Does your clinic provide bereavement counselling?
Our sensitive and compassionate staff can provide you with the contact information for formal counselling if requested to help support you throughout the grieving process. We also provide a storybook that has information on how to discuss pet loss with children. Please do not hesitate to ask us for more information.
In April of 2018, I lost my best friend, Becky. She was my 13-year-old beagle I had loved since I was 8 years old. She was my whole world, and when she passed away, my heart was empty for a long time. I never thought I’d have another dog again.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
Last updated: Tuesday, May 19, 2020
1. We are currently operating a "closed-door" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 519-773-3911. We will take a history of your pet from outside of your car, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan.
2. We can now see all cases by appointment only.
3. We are still OPEN with the following hours: Monday to Friday 8:00 am - 5:00 pm Saturday from 9:00 am - 12:00 pm.
4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the clinic. Our staff will bring your order to your car and take payment from your vehicle. We do have our online store available, which can be accessed from our website by clicking the online store button. We have currently lowered our delivery fee, and it's free for orders over $50.
5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
7. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this disease.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.