Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Saying goodbye is the hardest part of owning a pet. Thankfully, we have the option to end their suffering in a humane manner when the time is right.
When should I consider pet euthanasia?
Knowing the right time to consider euthanasia is very difficult. We want to make the decision with your cat’s best interests in mind. Try to remember all of the things that your cat loves to do; getting treats, cuddling and greeting you at the front door are some examples. Is your cat still getting enjoyment out of those things? Are the good days outnumbering the bad days? Is your cat in a lot of pain? Those are the questions to ask yourself while you are preparing for this hard decision. Many times, your cat will help you make the decision by showing you that he or she is no longer getting enjoyment out of the things they have previously enjoyed.
What is the process for cat euthanasia?
When the time comes to say goodbye to your beloved friend, we will be here to help you. You will want to decide whether you would like to be present when the drug is administered and if you would like to bury your cat at home or have cremation performed. You also have the option of ashes returned to you to take home. If you decide to stay with your cat while the medication is given, we will place an intravenous catheter first, usually in the front leg. This allows the actual injection to be pain-free and your cat to be in a comfortable position, for example in your arms or curled up in a blanket.
Do you do house calls?
Yes. We can perform euthanasia at home or in another one of your cat’s favourite places. Usually, a doctor and technician would come as a team to perform the procedure. Please contact the clinic to find out if this option is available for you and your pet.
What is the cost of at home or in clinic euthanasia?
If this is what you have determined is the best thing for your cat, please call our office, and we can go through the cost of the procedure with you. The cost varies greatly depending on your wishes. You may choose to bury your cat at home depending on local laws or have your cat cremated. You may choose to have your cat returned to your after cremation. Many options are available for a memorial.
Do you offer pet bereavement support service?
Our sensitive and compassionate staff can provide you with the contact information for formal counselling if requested to help support you throughout the grieving process. We also provide a storybook that has information on how to discuss pet loss with children. Please do not hesitate to ask us for more information.
In April of 2018, I lost my best friend, Becky. She was my 13-year-old beagle I had loved since I was 8 years old. She was my whole world, and when she passed away, my heart was empty for a long time. I never thought I’d have another dog again.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Starting September 14, 2020, we will be allowing up to 3 clients in the building at a time. We ask that our clients wear a mask when entering the clinic. We will continue our "locked door" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will then ask if you are comfortable coming into the clinic (1 person per patient) as well as perform COVID screening questions. If you are comfortable coming into the clinic, a staff member will meet you outside to bring your pet into the hospital for the examination. If you are not comfortable coming into the clinic, the technician will phone you to take the history needed for your appointment and the Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
5. OPERATING HOURS
We are OPEN with the following hours - please note that evening appointments are only available for vaccination clinics:
Monday: 8:00 am - 5:30 pm Tuesday to Thursday: 8:00am - 8:00pm Friday: 8:00am - 5:30pm Saturday: 8:30 am - 1:30 pm Sunday: Closed
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!