Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
In recent weeks, our family’s beloved wandering kitty fell upon some bad luck. It was likely just that – a fall, a misstep or something traumatic in nature that caused her to luxate (dislocate) the talus bone in her right ankle. Originally, we thought she had likely fractured her pelvis as she was limping and […]
One of the reasons I became a veterinarian is because I love animals. All animals. Imagine my disappointment when our cute little puppy, Jersey, grew up and decided to stalk the wildlife that has decided to enter our country yard. Thankfully, we have installed the Invisible Fence system at our home and she can spend […]
As a receptionist, I take a lot of phone calls from booking routine appointments to answering questions about parasites and medications. I think the question I hear most often is: “When will the flea season end?” The bad news is, we don’t have a flea season at Elgin County anymore; those pesky parasites are here […]
Ahhh… autumn is officially here. Whether you prefer to call it autumn or fall, either way it’s undeniably my favourite time of year. Jeans & hoodies, fall colours, the smell and sound of crunching leaves, beef stew, roast beef dinners, pumpkin spice everything!
We recently had an owner lose their beloved cat in our parking lot (it was not in a carrier & jumped out of their arms). This is of course very upsetting which has prompted us to encourage that all cat owner’s purchase an appropriate carrier (or come & see us as we have plenty that […]
With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours:
Monday to Friday: 8:00 am - 5:00 pm Saturday: 8:30 am - 1:30 pm Sunday: Closed
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!